Terms and Conditions

Canditv Terms and Conditions
Man of the Match Voting Guidelines
Other Content Guidelines

Canditv Terms and Conditions

 

1.Effect of this notice

1.1 These conditions are subject to periodic amendment. Your continued use of the Website constitutes your acceptance of these changes. Please ensure that you regularly visit this page. If you do not agree with such altered Terms you should cease to use the Website.

1.2 Through use of the Website you may also be subject to additional terms and conditions of our customers which will be separately displayed.

2. Disclaimers

2.1 We provide the Website and its contents on an "as is" and "as available" basis and we make no, and expressly disclaim, all representations or warranties of any kind, express or implied with respect to the Website or the information, content, materials or products included in it. The Website content is not owned or controlled by us. The Website content belongs to our customers. Content is not necessarily reviewed by us and does not necessarily reflect our opinions or policies.

2.2 We do not represent or warrant that any advice, opinion or information, accessible or transmitted to you via the Website, text message, Bluetooth, email, or other electronic communications is accurate, complete, current, error free or free from viruses. Pricing and availability are subject to change.

2.3 We accept no liability in the event that the Website becomes partly or wholly unavailable at any time for whatever reason nor do we accept liability for an unauthorised access to, or any alteration, theft or destruction of information or data.

2.4 Except to the extent stated in these conditions or otherwise agreed in writing we shall have no obligation, duty or liability in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever in connection with the use of the Website other than for death or personal injury resulting from our negligence or for fraud on the part of our employees whilst acting in the course of their employment. In particular we shall have no liability for consequential loss or damage suffered, directly or indirectly, by you or any third party arising from the use of the Website, including but not limited to wasted time or expenditure, loss of profits, production, business revenue, expected savings or goodwill or any claim by any person.

2.5 We accept no responsibility for the content or selection of websites or pages linked to any part of the Website and nor do we endorse or support any such websites.

2.6 Any personal data that you disclose to us is dealt with in accordance with our Privacy Policy.

3. Intellectual Property

3.1 All IPR is vested in and shall remain vested in Data Driven Logistics Limited and the website providers as appropriate. Permission is given for the downloading and temporary storage of any and all of the contents of the Website from time to time, for the purpose of viewing on your mobile or on a personal computer. The copying, permanent storage, retransmission, redistribution, publication and modification of any of the contents of the Website as amended from time to time, is prohibited without our prior written approval (or except as may be required by law). Written requests should be addressed to enquires@canditv.com

3.2 We do not permit third parties to hotlink to our Website without our prior written approval. Written requests should be addressed to support@canditv.com

3.3 Unless otherwise stated all copyright trademarks, logos and service marks (where applicable) displayed on our Website are owned or licensed by us or reproduced under the authority of their owner.

4. General

4.1 These conditions do not confirm any right enforceable by any third party in connection with the use of the Website.

4.2 You agree that you will not engage in any illegal or prohibited conduct on or through the Website.

4.3 The law applicable to these conditions is English Law and you submit to the exclusive jurisdiction of the English Courts in all matters connected with these conditions.

4.4 In these conditions "we", "us" and "our" means Data Driven Logistics Limited and "you" and "your" means the user/visitor. Top of page

Man of the Match Voting Guidelines

 

1. General Voting Guidelines

You may vote by premium rate or standard rate telephone service only as specified on screen, by dialling the numbers displayed on screens displayed within the stadium. Please note it is not possible to vote via SMS, the internet, red button or via email.

You may vote for which player, as indicated on the Screen, you want to be Man of the Match.

Vote lines are opened and closed as specified on the screen.Votes made or received outside of these specified times will not be counted but may still be charged.Voting times are liable to change and Data Driven Logistics Limited may suspend, withdraw or re-set voting at its sole discretion at any time. Data Driven Logistics Limited may in its sole discretion at any time change the rules for voting.

Premium rate phone votes cost 50p (50 pence) from a BT landline. Calls from other networks may be higher and from mobiles will be considerably more. The total cost will be dependent on your network operator. Please ask permission from the bill payer prior to voting and please dial carefully and sensibly. There will be no refund for the cost of any misdialled calls made.

You may dial the numbers as displayed on the Screen. Data Driven Logistics Limited is committed to operating viewer voting fairly and to preventing abuse of its systems, as well as those of its agents and sub-contractors. Hence, Data Driven Logistics Limited reserve the right to discount votes if they have reasonable grounds to suspect, at their sole discretion, that fraudulent voting has occurred, such that is designed to excessively manipulate the outcome of the vote. While you may vote as many times as you like, Data Driven Logistics Limited believes that any votes, which are received from any one recognised number in excess of 1000 for one player, are deemed to be designed to excessively manipulate the outcome of the vote and are unfair to other users and other players. Therefore if you vote more than 1000 times for one player, we reserve the right to disqualify any votes made above that number, having regard to all circumstances and information available to Data Driven Logistics Limited at the relevant time, and if we decide to disqualify votes above 1000, we will refund the cost of any such votes to you.

The result of the vote will be established from all votes received by the producer of the Programme at the time when the result is calculated, after the lines have closed. Please note that votes which have not been received at the time when the result is calculated will not be counted but may still be charged.Data Driven Logistics Limited, the hosts of the Screen, agents and sub-contractors do not accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider, software or otherwise which may result in any vote being lost or not properly received, registered or recorded.

Data Driven Logistics Limited cannot promise that the phone lines will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. The system and/or service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the reasonable control of Data Driven Logistics Limited, their agents and sub-contractors, and will not be liable to you or to any other person in the event that all or any part of the system and/or service is discontinued, modified or changed in any way.

Data Driven Logistics Limited will not have a say in the outcome of the vote. In the event that the outcome of a vote cannot be reasonably determined because of a technical failure or other circumstance beyond the reasonable control of Data Driven Logistics Limited, the host of the Screen, their agents or sub-contractors, then the judges’ decision will determine which player is Man of the Match or any other decision which the vote would have determined. The judges’ decision will be final.

Nothing in these terms and conditions restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

2. Guidelines for Voting by Telephone

To vote by phone, you may dial the premium or standard rate telephone numbers, as displayed on the Screen. Anyone having difficulties getting through to the voting lines should wait and then try calling again within voting times only. BT has supplied the phone numbers for voting, but if voting volumes are high, voters using other networks may experience difficulties in voting.

3. Queries/Complaints

If you have a query about voting, you may register your query with Data Driven Logistics Limited who can be contacted by phone on 01782 454300. You will need to provide the following information:

1. Your Name

2. The telephone number of the phone you called from

3. The time(s) you called when you experienced problems

4. If possible, your telephone network operator, e.g. BT, Orange, Vodafone etc

5. A contact telephone number if different from number 2 above

6. Confirmation of the number that you have been dialling

7. The name of the region/town in the UK you are calling from if calling from a mobile phone

8. The nature of the problem you have experienced when calling

Queries will be addressed as soon as possible.

Data Driven Logistics Limited, Kingfisher House, 2 Waters Edge Business Park, Campbell Road, Stoke on Trent ST4 4DB (registered number 05047646). Top of page.

Other Screen Content Guidelines

 

1. General Guidelines

You may play games and competitions by standard call rate or premium rate telephone service only, by dialling the numbers as specified on screen. Please note it is not possible to play via SMS, the internet, red button or via email.

Game lines are opened and closed as specified on the Screen. Calls made or received outside of these specified times will not be counted but may still be charged. Times are liable to change and Data Driven Logistics Limited may suspend, withdraw or re-set at its sole discretion at any time. Data Driven Logistics Limited may in its sole discretion at any time change the rules for taking part.

Any premium rate call charges will be as specified on screen. Calls using mobile networks are usually higher than the specified UK landline cost. The total cost will be dependent on your network operator. Please ask permission from the bill payer prior to voting and please dial carefully and sensibly. There will be no refund for the cost of any misdialled calls made.

You may dial the numbers as displayed on the Screen. Data Driven Logistics Limited is committed to operating viewer participation fairly and to preventing abuse of its systems, as well as those of its agents and sub-contractors. Hence, Data Driven Logistics Limited reserve the right to discount participants if they have reasonable grounds to suspect, at their sole discretion, that fraudulent activity has occurred, such that is designed to excessively manipulate the outcome of the activity.

Please note that calls which have not been received during the times displayed on the Screen will not be included but may still be charged.

Data Driven Logistics Limited, the hosts of the Screen, agents and sub-contractors do not accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider, software or otherwise which may result in any participant contribution being lost or not properly received, registered or recorded.

Data Driven Logistics Limited cannot promise that the phone lines will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. The system and/or service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the reasonable control of Data Driven Logistics Limited, their agents and sub-contractors, and will not be liable to you or to any other person in the event that all or any part of the system and/or service is discontinued, modified or changed in any way.

In the event that the outcome of a game/competition cannot be reasonably determined because of a technical failure or other circumstance beyond the reasonable control of Data Driven Logistics Limited, the host of the Screen, their agents or sub-contractors, then the judges’ decision will determine which participant is the winner or any other decision which the call would have determined. The judges’ decision will be final.

Nothing in these terms and conditions restricts your statutory rights as a consumer. For more details on your statutory rights you should contact your local Trading Standards Office or Citizen's Advice Bureau.

2. Guidelines for participating by Telephone

To participate by phone, you may dial the telephone number, as displayed on the Screen.

Anyone having difficulties getting through to the lines should wait and then try calling again within voting times only. BT has supplied the phone numbers, but if volumes are high, callers using other networks may experience difficulties in connecting.

3. Queries/Complaints

If you have a query about voting, you may register your query with Data Driven Logistics Limited who can be contacted by phone on 01782 454300. You will need to provide the following information:

 

1. Your Name

 

2. The telephone number of the phone you called from

 

3. The time(s) you called when you experienced problems

 

4. If possible, your telephone network operator, e.g. BT, Orange, Vodafone etc

 

5. A contact telephone number if different from number 2 above

 

6. Confirmation of the number that you have been dialling

 

7. The name of the region/town in the UK you are calling from if calling from a mobile phone

 

8. The nature of the problem you have experienced when calling Queries will be addressed as soon as possible. Data Driven Logistics Limited, Kingfisher House, 2 Waters Edge Business Park, Campbell Road, Stoke on Trent ST4 4DB (registered number 05047646). Top of page

Privacy Statement

1. Privacy Statement

Data Driven Logistics Limited fully comply with all laws and regulations relating to the protection of personal data including the Data Protection Act 1998 (the "Data Protection Act"). Further details on the Data Protection Act and the Information Commissioner can be found on the Information Commissioner's website (www.ico.gov.uk)

2 What information do we collect and why?

2.1 The information collected on the website includes but is not limited to:

2.1:1 your mobile telephone number, which is automatically logged by our web server to observe your interest of this Website (number of visits, time of visit, location of screen, length of interaction, requests, votes etc):

2.1:2 each key press on your mobile phone is recorded to observe general use and to track your navigation around the Website including advertisements that would have been seen by you.

2.1:3 telephone numbers, contact details and/or other details which you voluntarily provide

2.2 It is our policy to use the data collected to measure the effectiveness of the screens, our customers content on the screens and how visitors use the site. To do this, we record the buttons pressed on the mobile phone handset. The type of information we collect includes content viewed, pages, site sections, videos and requests made. By supplementing our records, this information helps us learn things such as what pages are most attractive to visitors, which products, content and advertising is of most interest, and what kinds of offers visitors like to see. Although the content of the Website is not managed by us, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of this website analysis tool by emailing privacy@datadrivenlogistics.com .

2.3 Where available as part of the service, it is your choice to post personal content such as comments or photos and to make it publicly available. You are solely responsible for the content you post and for managing your content. Please be aware that if you disclose personal information when posting comments, photos, or other items, this information becomes publicly available. You should be careful when providing any personal information in this way. You are fully and solely responsible for any material or information that you upload, create, post, display, publish, email, communicated, transmit or otherwise make available. For all content that you post you warrant that you own or otherwise have all rights, licences and consents necessary to submit it and that such material does not violate the privacy or publicity rights or copyrights, trademarks or other rights of any person and is not unlawful or immoral.

2.4 Where you voluntarily provide your contact details we use this:
(a) to provide goods and services to you;
(b) for basic profiling purposes (whether undertaken by us or by third parties on our behalf);
(c) to let you know about other goods and services in which you may be interested;
(d) to inform you about changes and improvements to the Website;
(e) to register you for competitions and other premium content if requested by you.

2.5 There are opportunities on the Website to receive communications alerting you to news and offers. You may choose not to receive these.

2.6 We do not sell, trade or rent your personal data to third parties unless we have your express consent to do so. We may provide statistics about our visitors or patterns of Website use to reputable third parties but this statistical information is produced in aggregate so that individual visitors are not identified. This information may be used for marketing, website design or other purposes. On all pages where personal data is collected, specific details on the use of this information will be provided.

2.7 We may disclose personal data if we believe such action necessary to meet a legal requirement or to protect the interests of ourselves or others. Personal data may also be passed to any successor in title to our business and to suppliers who process data on our behalf.

2.8 Any personal data that you disclose is held securely on our web servers.

3. Surveys and Contests.

Users may be invited to take part in surveys or competitions. Participation in these surveys or competitions is completely voluntary and the user therefore has a choice whether or not to disclose their information. Information requested may include contact information (such as name and contact details in addition to those captured automatically e.g. phone number. Contact information will be used to notify winners and provide feedback. By dialling the screen users acknowledge and agree that they may be contacted in connection with the survey or competition.

4. Your rights

You have the right to access your information held by us and, where necessary, to have it amended. You can also request not to receive marketing information from us. If you have submitted personal data to us and would like it removed please contact: Data Protection, Commercial Affairs Department, Data Driven Logistics Limited, Kingfisher House, Campbell Road, Stoke on Trent ST4 4DB or email privacy@canditv.com

5. Changes to our privacy statement

This privacy statement is subject to periodic amendment. You continued use of the Website constitutes your acceptance of these changes. Please ensure that you regularly visit this page.